‘The Truth About Employee Engagement’

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As a manager, if you want to get things done, don’t forget why you are leading other people.

Because leading other people is not easy. It is tough. But if you really like to do it, you can do it.

‘Don’t,’ according to Bill Catlette and Richard Hadden, ‘allow yourself to become distracted by the bogus assumptions that are often put before us, particularly those advocating kinder and gentler standards (or no standards at all)…’

‘Hire for fit and not just talent. Make sure the ‘fit’ requirements are relevant to business success, but then stick with them, no matter what.’

‘Hire people who truly want to take responsibility for their work; then get out of their way.’

‘Far too few employees know what the company does, where it’s going, what it stands for, what it believes in, and where they fit in.’

‘Committed employees are the only ones capable of delivering the kind of quality and service needed to compete and win.’

‘Caring is an attitude, not a program. It has nothing whatsoever to do with sentiment, emotions, or ‘being nice.’

‘Perks, benefits, and amenities don’t begin to tell the whole story of what makes a great workplace.’

‘If you care about your people, you tell them the truth- period.’

‘People need to hear bad news directly from the person who made the decision, rather than read it in a report, in an email, on Facebook, or in a tweet. And they deserve to hear it as early as possible.’

‘If you care about your people, you’re there when times are tough.‘

‘Don’t expect your employees to pay for your mistakes.’

Source

Bill Catlette and Richard Hadden (2012). Contented Cows Still Give Better Milk: The Truth about Employee Engagement and Your Bottom Line

Building Healthy Relationships At Work

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‘Individual well-being begins with a personal plan; small steps lead to big changes.’

‘Psychological well-being at work goes beyond safety to include autonomy, a sense of purpose, compassion, and kindness.’

‘Building Trusted Teams begins with recognizing and dealing with structural and cultural barriers to change.’

‘Safety, empathy, and trust are elementary, and must be deliberately grown and nurtured as part of teamwork.‘

‘Strengthening your human skills at work begins with understanding your own mindset and how your intelligence and emotions work together to direct what you do.’

‘Strong relationships enable people to work well together, not despite their differences, but because they leverage their different strengths.‘

‘Well-being goes beyond wellness, and honoring differences is one way to design well-being directly into work.’

‘A work style is the sum of temperament, beliefs, skills, habits, and all the choices you make through a day that guide your behavior.’

‘Blending human cognition with human emotion creates the skills of the future.’

‘Strong relationships are built on understanding what persona you project, and what others perceive.’

‘Taking deliberate small steps, like a weeklong digital detox, can return us to greater control over our technology use.’

Source:

Jen Fisher and Anh Phillips (2021). Work Better Together: How to Cultivate Strong Relationships to Maximize Well-Being and Boost Bottom Lines