‘Four things define a positive employee experience: Purpose, Agency, Belonging, Recognition.’
‘The first critical element of a great employee experience is a clear understanding of the company’s purpose and the employee’s part in it.’
‘Every employee should have a meaningful understanding of their customer- ‘line of sight.’
‘Passion drives purpose.’
‘To be engaged, employees need to feel control over their career journey.’
‘Leaders must give employees agency, guided by a business strategy.’
‘Employees must feel the freedom and flexibility to use their strengths.’
‘People will rise to what you believe in them to do.’
‘A culture of recognition is good for business, especially for attracting talent and keeping it.’
‘One-on-one appreciation is nice. Public praise is more impactful.’
‘Authentic beats perfect.’
Source:
Jill Popelka (2022). Experience Inc. : Why Companies That Uncover Purpose, Create Connection, and Celebrate Their People Will Triumph
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