Tag: Heart

‘How Leaders Turn Difficult Conversations Into Breakthroughs’

by Bright Osadiaye, posted in Health & Well-Being, Improve Academy, Leadership, Management, Personal Development, Workplace Learning
Photo by Edmond Dantu00e8s on Pexels.com

‘When they trust your intentions, your direct observations and questions will have the desired impact.’

‘Your openness, caring, and curiosity make it possible for a different truth, belief, or understanding to emerge.’

‘Presence allows you to have an awareness of what is occuring in yourself, in the person you are with, and in the space between you.’

‘If you are truly there to help a person think, you must let her thoughts have a mind of their own. Remain open and curious to what will unfold.’

‘When the person’s view of reality makes a distinct shift, have the person articulate what he or she now believes to be true.’

‘Try to keep your head, heart, and gut open and balanced while you listen. When you feel uncomfortable, however, speak and listen more deeply from your gut. When you feel impatient or begin to judge the person, focus on reopening your heart.’

‘Honor a person’s silence with your own. The mind is at work.’

‘Formulate your questions based on what the other person tells you, what you sense he or she is leaving out, and what you sense is triggering his emotions and driving his behavior.’

‘Remember, you aren’t there to fix her, convince her, or make her wrong. Do not slip into evaluating what should be true and real.’

‘To put a closure on the conversation, end by asking if he needs further support and how he would like to follow up with you.’

Source

Marcia Reynolds (2014). The Discomfort Zone: How Leaders Turn Difficult Conversations Into Breakthroughs

Lead From Your Heart

by Bright Osadiaye, posted in Health & Well-Being, Improve Academy, Leadership, Management, Personal Development, Workplace Learning Report

‘Love can reveal itself in the simplest of ways– by giving someone hope or telling a person that he or she is important.’

‘Humility begins and ends with four magical words: It’s not about you. It isn’t about deflecting compliments or projecting false modesty- it’s about demonstrating that whom you love, whom you care about, and whom you lead is more important than what you accomplish.’

‘When strong leaders embrace human dignity and care enough about whom they lead, they truly make their people partners in the organization’s pursuit of success.’

‘Whatever your job, title, or role, a passionate belief in what you do is often the difference between success and failure.’

‘Self-serving leaders value personal goals and agendas over the needs of the team. Heart-led leaders think in the ‘we’, while self-serving leaders are all about the ‘me.”

‘When people respect a leader– the person, not the position- they enthusiastically follow- at home, at work, in your community, even on the golf course!’

‘Heart-led leaders have the self-awareness to understand who they are and what’s important to them. They can step outside of themselves, giving themselves the ability not to see their own strengths and weaknesses but also to make decisions about how best to live their lives and serve those around them.’

‘When you choose the harder right instead of the easier wrong– even when no one is looking- you are truly leading with your heart.’

‘Heart-led leaders understand that transparency is the fastest way to foster trust, build teams, and grow relationships.’

‘Harboring ill will or negative feelings toward someone not only clouds our memory but also crowds our heart. The only way to make room for love, empathy, and compassion is to push hate and resentment out.’

‘Empathy makes an act of kindness more than a transition.’

‘Nothing better reveals who you are more than how you give to others.’

Source:

Tommy Spaulding (2015). The Heart Led Leader: How Living and Leading from the Heart Will Change Your Organization and Your Life