‘The Art Of Modern Leadership’

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‘A leader is anyone who can influence and impact others tbrough their words, actions and behaviours. A modern leader understands the most effective way to lead is by using their head and their heart.’

Modern leadership is not a matter of everyone becoming a CEO but is about shifting our mindset of the impact and influence we have in the world.’

‘Modern leaders are comfortable not having all the answers.’

‘A modern leader will be on the hunt for negative information, understanding good news is much more likely to have reached them quickly than the bad.’

‘Modern leaders are prepared to challenge their assumptions.’

‘To be curious about the world is to truly seek to understand and, importantly, not to understand only some things but any thing.’

‘We can lead with curiosity through building curious cultures, hiring for curiosity, asking questions and listening to learn.’

Wisdom for modern leaders relates to the way we think about the world and the challenges we face.’

Leading with perspective means seeking to understand the context we are leading in, testing our understanding of that context by talking with users, and gathering data to coordinate the best possible actions required.’

Modern leaders have a growth mindset but realise they can be easily triggered- through stress, criticism or challenges– to fall into a fixed mindset that inhibits growth.’

A modern leader understands the impact our emotions and triggers have on our ability to lead and the impact it has on those around us.’

Source

Kirstin Ferguson (2023). Head and Heart: The Art of Modern Leadership

‘How Leaders Turn Difficult Conversations Into Breakthroughs’

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When they trust your intentions, your direct observations and questions will have the desired impact.’

Your openness, caring, and curiosity make it possible for a different truth, belief, or understanding to emerge.’

‘Presence allows you to have an awareness of what is occuring in yourself, in the person you are with, and in the space between you.’

If you are truly there to help a person think, you must let her thoughts have a mind of their own. Remain open and curious to what will unfold.’

‘When the person’s view of reality makes a distinct shift, have the person articulate what he or she now believes to be true.’

Try to keep your head, heart, and gut open and balanced while you listen. When you feel uncomfortable, however, speak and listen more deeply from your gut. When you feel impatient or begin to judge the person, focus on reopening your heart.’

Honor a person’s silence with your own. The mind is at work.’

Formulate your questions based on what the other person tells you, what you sense he or she is leaving out, and what you sense is triggering his emotions and driving his behavior.’

‘Remember, you aren’t there to fix her, convince her, or make her wrong. Do not slip into evaluating what should be true and real.’

To put a closure on the conversation, end by asking if he needs further support and how he would like to follow up with you.’

Source

Marcia Reynolds (2014). The Discomfort Zone: How Leaders Turn Difficult Conversations Into Breakthroughs