How To Become A Great Manager

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Managing other people is not about control. It is not about telling them what to do. Managing other people is about love. If you do not love people, you can’t work with them.

Love means you care. Love says, ‘I see you. I am with you.’ The question is, ‘Are you a great change manager? Do you care about your people? Are you in the game for yourself? Or are you in it for others?

According to Scott Miller, ‘One of your key assignments is to help change feel participatory for your team.’

‘As effective as your first communication might have been, your team will need time to process and understand the change.’

‘Information and action are the antidotes to fear.’

‘… Communicate comprehensively and constantly.

‘Communicating change simply, clearly, and with respect for the concerns and experience of your direct reports is key to kicking off a change initiative in a positive way.’

‘Don’t make your direct reports guess your motivations for requesting feedback.’

‘Leaders provide feedback to help people see what they are not seeing.’

‘When a leader delegates and gets back a poor result, it is usually the leader’s responsibility.’

‘Great leaders plan goals with their teams rather than for them, and delegate tasks without abandoning or micromanaging. They shift from telling team members what to do, to aligning their work to greater purposes and supporting their efforts.’

‘Because you’re a leader, you’re noticed. Every time you communicate, every time you open your mouth, you create culture.’

Source:

Scott Miller, Todd Davis and Victoria Roos Olsson (2019). Everyone Deserves a Great Manager: The 6 Critical Practices for Leading a Team

Why Leading With Gratitude Is More Important Than Ever

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Gratitude is not a strategy. It is a way of life. It is how you see the world around you. It is how you see yourself. It is how you do your work. It is how you treat people. It is how you face challenges. Above all, gratitude is a way of saying, ‘Life is great, no matter what!’

According to Adrian and Chester, ‘A lack of gratitude is a form of stupidity. It leaves on the table an enormously powerful tool not only to inspire people to reach their potential, but to actually better understand the true nature of their contributions.’

Developing genuine gratitude involves carefully observing what employees are doing, walking in their shoes, developing greater empathy, and sincerely trying to understand the challenges they face.’

‘Developing respect is about helping others grow and supporting people who make honest mistakes. It includes sharing the credit and absorbing blame when needed.’

‘When the right behaviors are in place, there is little time spent in fear.’

… gratitude provides clarity about whether the work they are doing is correct, valued by the boss or others, and making a significant contribution to the business.’

‘Expressing authentic gratitude is about much more than what a leader says, or even how she says it- it’s about why she says it.’

‘If employees are afraid of punitive actions, they are more likely to try to cover up problems.’

‘Leaders who develop empathy for others are great enablers of authentic gratitude.’

‘Creativity requires trust. Cultures of low trust, where managers react badly to failure, create too negative an environment for productivity and innovation to flow.’

‘Avoid the over-ask- especting too much from employees by asking for ideas that are out of their purview or asking too many questions at once.’

Source:

Adrian Gostick and Chester Elton (2020). Leading with Gratitude: Eight Leadership Practices for Extraordinary Business Results