The 10 Most Overlooked Definitions In Leadership

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What do they mean to you?

Leadership means telling the world why a company exists- its purpose- and describing a vision for how that purpose will be achieved.’

An organization’s culture is so much more than a slogan or poster. Culture is nothing less than the aggregate of tens of thousands of interactions and decisions every day. … Creating a culture means choosing a limited number of values that define the company as surely as its products or logo do, and then encouraging expression of those values in everyday behavior.’

Authenticity means people are living the same company culture that the CEO describes and that the HR department claims in job descriptions.’

Appreciation means recognizing work well done. It’s a subjective expression in the same way one ‘appreciates’ a work of art or a clever solution to a work problem.’

Engagement at work is the willingness to give discretionary effort to a job. It means voluntarily doing more than the minimum. It is an attitude confirmed by behavior.’

Empowerment transfers the power to achieve results from the manager to the employee.’

To manage is to choose among multiple options, and business situations inevitably cause a manager to choose in the moment between, for example, customer satisfaction and greater efficiency.’

Gamification means adding elements of game design or game mechanics to nongame contexts. In the workplace, it could include elements like awarding points for hitting milestones and competing for prizes.’

Commitment without alignment means wasted effort (and frustration). Alignment without commitment means wasted potential (and employee turnover). Recognition singles out great performance (commitment) that focuses on strategic goals (alignment).’

Measurement means relevance. Without it, any project tends to justify itself.’

Source:

Eric Mosley and Derek Irvine (2014). The Power of Thanks: How Social Recognition Empowers Employees and Creates a Best Place to Work

Building A Connected Workplace

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Onboarding sets the tone for what can hopefully be a long, possibly winding, but mutually beneficial relationship.’

Autonomy and flexibility are good for business, great for people, and just might change the world.’

‘Connection at work have always been the secret sauce of a thriving culture, but in today’s flexible workplace, it’s a nonnegotiable.’

Professionalism infused with authenticity is the hallmark of today’s workplace.’

Meetings are a critical ingredient in the recipe for retention. … When we know the why of our meetings, the where and the how become clearer.’

Taking professional development personally is fuel for the ecosystem of opportunity.’

Keeping employees connected to your company means understanding that coming and going are just different aspects of a long and winding relationship- as part of the workforce, as customers, as brand ambassadors, as friends, as humans.’

Encourage managers to have regular conversations with their employees about how they want to grow and develop.’

Celebrate managers through community, connection, and recognition. Middle managers often feel especially overwhelmed and underappreciated. Make sure you celebrate their wins and cultivate opportunities for connection with other managers so they can feel supported by their peers.’

Communicate internal opportunities widely. Make it easy for employees to find a new role inside the company rather than outside.’

‘It’s not you. It’s not me. It’s us.’

Source:

Erica Keswin (2025). The Retention Revolution: 7 Surprising (and Very Human!) Ways to Keep Employees Connected to Your Company