Change Is Faster When You Do It With Your People, Not To Them

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Plan before you start

‘It’s better not to engage the organization at all than for leaders to begin with false promises about the influence people will have and then pull the rug out from under them partway through their work.’

– Robert W. ”Jake” Jacobs, Leverage Change: 8 Ways to Achieve Faster, Easier, Better Results

Learn from your past

‘Approaches used in past change efforts should inform your present one. When you study past practices, you’ll gain valuable insights that will help you create faster, easier, better results this time around. … Secrets for addressing today’s challenges can be found in yesterday’s successes and failures.’

– Robert W. ”Jake” Jacobs, Leverage Change: 8 Ways to Achieve Faster, Easier, Better Results

Ask questions

‘Don’t assume you know another’s story. The more complete your picture, the more accurate it becomes. Listen for the darker stories in the organization as well as the lighter ones.’

– Robert W. ”Jake” Jacobs, Leverage Change: 8 Ways to Activate Faster, Easier, Better Results

Change By Example, Not By Force

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Change is not a solo game

‘You cannot get face to face with people all of the time, for cost, distance, or time reasons, but when you can, you should meet people at least once. Get face to face and have the non-work chat before you get into business.’

– Ian Coyne, Make Change Happen: Get to Grips with Managing Change in Business

Change by example

‘Change is about people, and letting people get to know you, like you and see your passion for the change you are making happen will mean they are more likely to want you to be successful.’

– Ian Coyne, Make Change Happen: Get to Grips with Managing in Business

Bring your whole self to the table

‘Bring something of yourself to the table when you are making change happen. Bring your passion but find things in common with others that allow you to have a broader conversation.’

– Ian Coyne, Make Change Happen: Get to Grips with Managing Change in Business