‘Because reliability and efficiency are so important to business process and technology, bureaucracy does everything possible to minimize variability and change. Agile approaches also encourage strict adherence to standard operating procedures, but regularly innovate to improve those procedures. They then ensure that the new procedures are accepted, incorporated in training, and properly executed.’-
Darrell Rigby, Sarah Elk, & Steve Berez, Doing Agile Right: Right Transformation Without Chaos
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