‘When Leaders Truly Listen’

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‘In a speak-up culture, people feel it is both safe and worth it to share ideas, concerns, disagreements, and mistakes.’

‘When people feel cared for, they are more likely to extend that care to others.’

Vulnerability doesn’t mean sharing everything- that could simply be oversharing. Vulnerability does mean sharing what is relevant, which includes admitting when you don’t yet know an answer or need help.’

‘If we want to cultivate a speak-up culture, we must embody the Platinum Rule: treat people as they wish to be treated.’

Any journey worth going on is made better when it’s shared.’-

Stephen Shedletzky

Recruitthebest.org

‘A toxic relationship, with a leader, or with anyone, is one in which the more you invest in that relationship, the worse it seemingly gets.’

‘Leaders go first- they listen first, extend trust first, and courageously venture into the unknown first.’

‘Great leaders are obsessed with building deeper relationships with their own attributes and skills, the people around them, and the world at large.’

‘Leadership is about owning our impact on others, even if that impact was unintended.’

‘No matter how great we are at leading, the time test of our leadership is in our ability to help others become great leaders, who then help others become great leaders.’

Our job as a leader is to teach, guide, mentor, coach, and support, not to tell people how we did it and make them do it our way.’

Source:

Stephen Shedletzky (2023). Speak-Up Culture: When Leaders Truly Listen, People Step Up

How ‘To Master Your Leadership Presence’

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When a leader’s voice for self is stronger, her presence slides out of signature voice to driving voice. When a leader’s voice for others is stronger, his presence slides out of signature voice to supportive voice.’

‘Leadership presence is the aggregate of three things: assumptions (mind), communication strategies (skill), and energy (body).’

‘To mentally condition your signature voice, you need to continually update your assumption of what you bring to the table.’

Being clear on your value proposition– knowing your personal brand and vision for yourself as a leader- is a key component of mental confidence.’

Your perspective influences your presence. As you become more senior, you need to think at the level of the organization rather than restricting your view to a function or unit. By taking a strategic perspective, you can better align and coordinate other groups and functions.’

‘Your values can either bolster your presence or get in your way. Gain clarity on your hot buttons- know what matters most to you while acknowledging that others have different values.’

‘You cannot have leadership presence without hearing what others are saying.’

People reveal important information, motivations, and cues during any interaction, and you need to be listening at all moments, constantly reading the room.’

‘Emotion-based listening requires you to be objective, open and curious.’

Great questions keep the flow of the discussion going, show your interest in the other party’s agenda, and form a bridge between you and your audience.’

Framing your message provides your audience with the context to interpret your message. Frames focus people on the most important issues and make your message salient to others.’

Source:

Amy Jen Su & Muriel Maignan Wilkins (2013). Own The Room: Discover Your Signature Voice to Master Your Leadership Presence