Whether you are in a leadership position or not, if you want to win, connecting with other people is the only way to get there.
In her book Communicate Like a Leader: Connecting Stratrgically to Coach, Inspire, and Get things Done, Dianna Booher writes, ‘Effective communicators know that their body language and behavior trump their words.’
‘Strong communicators trade on trust. It’s their currency.’
‘Strategic thinkers use leading questions to advance a discussion and their cause.’
‘Nothing starts you on the road to recovering trust like admitting to your troops your lapse in judgment.’
‘Words are never the whole story.’
‘Getting upset boosts your blood pressure; laughing and a lighthearted culture boosts your productivity and your influence.’
‘With the pressures of leadership, you have a choice- to get upset or to get a laugh.’
‘Nothing makes leaders look more capable than handling tough questions with credibility and ease.’
‘Your document should not reflect everything you know about a subject. It should reflect everything you think significant.’
‘As with race cars, what’s ‘under the hood’ drives a meeting’s overall success.’
‘If you show up physically, be present mentally.‘
Source:
Dianna Booher (2017). Communicate Like a Leader: Connecting Strategically to Coach, Inspire, and Get Things Done
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