How Great Leaders Communicate

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Whether you are in a leadership position or not, if you want to win, connecting with other people is the only way to get there.

In her book Communicate Like a Leader: Connecting Stratrgically to Coach, Inspire, and Get things Done, Dianna Booher writes, ‘Effective communicators know that their body language and behavior trump their words.’

Strong communicators trade on trust. It’s their currency.’

‘Strategic thinkers use leading questions to advance a discussion and their cause.’

‘Nothing starts you on the road to recovering trust like admitting to your troops your lapse in judgment.’

Words are never the whole story.’

‘Getting upset boosts your blood pressure; laughing and a lighthearted culture boosts your productivity and your influence.’

‘With the pressures of leadership, you have a choice- to get upset or to get a laugh.’

‘Nothing makes leaders look more capable than handling tough questions with credibility and ease.’

Your document should not reflect everything you know about a subject. It should reflect everything you think significant.’

‘As with race cars, what’s ‘under the hood’ drives a meeting’s overall success.’

If you show up physically, be present mentally.

Source:

Dianna Booher (2017). Communicate Like a Leader: Connecting Strategically to Coach, Inspire, and Get Things Done

‘When Leaders Truly Listen’

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‘In a speak-up culture, people feel it is both safe and worth it to share ideas, concerns, disagreements, and mistakes.’

‘When people feel cared for, they are more likely to extend that care to others.’

Vulnerability doesn’t mean sharing everything- that could simply be oversharing. Vulnerability does mean sharing what is relevant, which includes admitting when you don’t yet know an answer or need help.’

‘If we want to cultivate a speak-up culture, we must embody the Platinum Rule: treat people as they wish to be treated.’

Any journey worth going on is made better when it’s shared.’-

Stephen Shedletzky

Recruitthebest.org

‘A toxic relationship, with a leader, or with anyone, is one in which the more you invest in that relationship, the worse it seemingly gets.’

‘Leaders go first- they listen first, extend trust first, and courageously venture into the unknown first.’

‘Great leaders are obsessed with building deeper relationships with their own attributes and skills, the people around them, and the world at large.’

‘Leadership is about owning our impact on others, even if that impact was unintended.’

‘No matter how great we are at leading, the time test of our leadership is in our ability to help others become great leaders, who then help others become great leaders.’

Our job as a leader is to teach, guide, mentor, coach, and support, not to tell people how we did it and make them do it our way.’

Source:

Stephen Shedletzky (2023). Speak-Up Culture: When Leaders Truly Listen, People Step Up