Tag: Quality Manager

‘Accelerating Results In The Age Of Disruption’

by Bright Osadiaye, posted in BriSights, Health & Well-Being, Leadership, Management, Personal Development, Workplace Learning
Photo by Efrem Efre on Pexels.com

‘It is vital to retain absolute faith that you can and will prevail in the end, regardless of the difficulties, and at the same time confront the most brutal facts of your current reality, whatever they might be.’

‘Find a good thing and count on this. A nemesis will appear. Nothing good lasts forever because others will want to share it.’

‘Avoid random. Choose design.’ Because ‘random designs = random results.’

‘To enable significant change requires help from others. And those others will only willingly offer help when change facilitators walk the talk. Leaders of change espouse big, bold visions. They work both formal and informal channels to reach others to create a guiding coalition that will bust up inertia and bureaucracy.’

‘Change will never happen without an internal felt need for change. Until the person, or leadership team, feels dissatisfaction coming from within, change will be hard to muster and sustain.’

‘Reinvention must be looked upon as glass-half-full versus glass-half-empty exercise.’

‘Reflecting on your character and behaviours by identifying your blind spots and accepting that you ‘don’t know what you don’t know’ will make you more attractive and strengthen your position.’

‘Master change agents use a blended combination of both art and science when bringing about powerful change.’

‘Without viewing the total system that you are trying to change and understanding the interactions of each component, you can never truly hope to effect lasting change.’

‘No matter how well you engineer the reinvention effort, its success ultimately rests on the quality of leadership.’

Source

Shane Cragun and Kate Sweetman (2016). Reinvention: Accelerating Results in the Age of Disruption

Juran On Quality By Design

by Bright Osadiaye, posted in Improve Academy, Innovation Management, Management, Workplace Learning

‘There should be no vagueness on the question of ‘Deployment to Whom?’

Chronic wastes are reduced through the quality improvement process.’

‘Creation of new wastes is reduced through revision of the quality planning process.’

‘The design for process control should provide the operating forces with the means for corrective action.’

‘A state of self-control consists of:

Knowing what the target performance is

Knowing what the actual performance is

Having the means for changing performance in the event of noncomformance

‘Product conformance decisions should ideally be made by the opperating forces at the lowest levels of organization.’

‘Proof of human controllability is best provided by demonstration.’

‘The question ‘Who is responsible for quality?’ is inherently unanswerable.’

‘One way to break out of the adversary relationship with suppliers is to experiment.’

‘All processes exhibit variability.’

‘Quality goals should be based on process capabilities rather than on prior process performance.’

‘Inadvertent human errors can be reduced through errorproofing.’

‘Product development requires not only functional expertise; it also requires use of a body of quality-related know-how -the quality disciplines.’

‘Goals should be written out. This discipline helps to assure that goals are understandable.’

‘Customers’ needs are a moving target.’

‘Who is responsible for quality?’

Source:

J.M. Juran (1992). Juran on Quality by Design: The New Steps for Planning Quality into Goods and Services