‘The Secret To Surviving And Thriving In Your Organization’

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‘Starting from the other person’s point of view is always instructive– it helps you understand what might be concerning them. You can then check this and address it.’

‘You can’t always hide behide your reactions– even when you’re trying to.’

‘Networking doesn’t have to be slimy but it does involve meeting people and trying to understand them.’

‘Relationships are the key to building connections and understanding others. If you can’t understand them, you can’t change their mind.’

‘Organizations are about getting results. But if we just focus on results, nothing changes.’

‘If people don’t trust that you care about them and the project, you won’t get the best results.If they do, then a lot is possible.’

‘Think about others and what they need– up, down and across the organization and outside.’

‘Aim to communicate well with different people and groups, by telling the truth, thinking from the perspectives of others, asking questions and listening!’

‘Not speaking up means that nothing changes, meaning you miss a great opportunity to help yourself and your colleagues at the same time.’

‘Being aware of your own emotions and those of others is important in having difficult conversations as well as in other key workplace situations.’

‘If others are to trust you, they need and want to know where you stand– they don’t want to have to guess or be blindsided midstream.’

Source

Dawn Metcalfe (2014). Managing the Matrix: The Secret to Surviving and Thriving in Your Organization

Influence In Action

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‘You are far more influenced by what you see other people do, and what you understand to be normal or expected behaviour, than your conscious mind recognizes.’

‘You are likely to mimic the choices and behavours that you observe frequently in members of your community– for example, your company or workplace, as well as the frequently observed behaviours of your friends or other social groups.’

‘The narrow focus of our attention is pulled in different directions based on our emotional state.’

‘Your status relative to others will determine the influence you have within a group, including the extent to which that group allows you to speak, speaks to you, makes eye contact with you, listens to you and values your input.’

‘Stop thinking of yourself in terms of the labels that most easily come out of your mouth and instead think of labels you can use that are both status-invoking and true.’

‘Winning is achieving the outcome you planned for.’

‘A key route to increasing your influence in any situation is to increase the status attributed to you by others in that situation. You can do this by creating a personal preparation plan in which you apply an understanding of contextual status characteristics to your personal circumstances.’

‘We tend to like and be influenced by people who share similar characteristics to us, who like us first and who praise or compliment us (without unnecessary flattery).’

‘Being able to create a sense of affiliation between yourself and another person can help to tip decisions in your favour in a whole range of workplace scenarios.’

‘Remember that people do not evaluate data in the same way. They interpret information in terms of values that matter to them.’

‘When we make requests of others, our default approach focuses on what we want from them instead of what they are willing to do.’

‘When we significantly reduce the effort involved in complying with requests, we dramatically increase our chances of successfully influencing others.’

Source

Dr. Amanda Nimon-Peters (2022). Working With Influence: Nine Principles of Persuation to Accelerate Your Career