‘What To Say To Get What You Want In Life’s Toughest Situations’

‘If you’re short on time use your elevator pitch and set up another meeting.’

Express your love for your job and your desire to stay, but the importance of your family’s financial security.’

‘Respond to arguments for going outside by demonstrating how you can bring a fresh approach at a lower cost.’

‘Don’t let your success be used against you. Offer to work closely with your own replacement.’

‘Remind your boss you’re not an underachiever- there’s just too much work for one person.’

‘Tie your request to an active project so you can point out specific and unique skills you bring to the table.’

‘Express a strong desire to expand your work horizons and help the company.’

‘If your supervisor implies their opinion of you has dropped state that the company’s reputation is more important to you than your own.’

‘Base your case on practical business reasons rather than emotions.’

‘Your goal is to boost your productivity and maintain your current high level of quality.’

‘Express gratitude and be willing to humble yourself to get the information you need to succeed.’

‘If your supervisor gets angry or threatens you, try to get on their side by saying you’re angry too, and then move on to what you think should be done.’

‘Do whatever you can to turn your supervisor into a partner in the effort to solve this problem.’

‘Recognize that time is an ally that shouldn’t be ignored or relied on.’

‘Frame any negative comment as a clumsy attempt to encourage discussion.’

‘If your explanation is questioned, reaffirm your honesty as strongly as possible.’

‘Calm rationality is key. Present your case honestly and unapologetically. Coming on too strong may hurt your chance to solve the problem.’

‘The most important thing you need to accomplish is to plant the seeds of future teamwork and community.’

Source

Stephen M. Pollan and Mark Levine (2019). Lifescripts: What to Say to Get What You Want in Life’s Toughest Situations

Rob Jolles On Building Credibility From The Inside Out

‘It’s not the words; it’s the tune.’

‘We can’t get others to believe us because we don’t believe ourselves.’

‘Most people are unable to see themselves as others see them.’

‘We can control our effort, but we cannot control our outcome.’

‘Our imperfections- and our ability to deal outside our comfort zone- are what truly impress people.’

‘Asking questions and listening are the most important ways to communicate.’

‘It’s not the words that often betray us rather the spaces between them.’

‘People don’t want to see how perfect you are; they want to see how human you are.’

‘The person who is talking is usually not the one controlling the conversation.’

‘It isn’t nearly as difficult to ask someone to believe you when you believe you.’

‘The words may open the door to others’ believing you, but the tune helps you pass through it.’

‘Never confuse what may feel stale to you with what appears to others as polish.’

‘We are far more believable to others when we believe in ourselves.’

‘Confidence is not conceit.’

‘Shine in the light of your natural and celebrated skills while working on your off-hand.’

‘The finishing touches are what transform our projects from good to great.’

Source

Rob Jolles (2018). Why People Don’t Believe You… :Building Credibility from the Inside Out