‘How To Change What’s Not Working’

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Pay attention to what is not working. Don’t ignore it. If what you are doing is not working, reset it.

If you are not getting things done, reset your thoughts. If you are not happy with your situation, reset what you do every day.

Why? According to Dan Heath, ‘Constraints don’t go away. When you relieve one constraint, you improve the system and another contraint takes its place. There is always a constraint.’

‘Constraints only make sense in the context of goals. If you shift the goal, the constraint will move, too.’

‘Investments that aren’t directed at the constraint might do nothing to improve the system as a whole.’

Map the system. ‘Mapping the system requires ascending above the silos both within and across organizations.’

Study the way systems function. ‘By studying the way systems function– and the relationships between their parts- you can Find Leverage Points that unlock progress, even on a global scale.’

‘If you want to change, pay attention to wbat your constituents want, considering their interests and desires.’

‘The right information in the right moment is the ultimate navigational aid. If we want to make progress on what matters, we must accelerate our learning.’

‘Learning faster doesn’t necessarily demand more data or technology. Sometimes it hinges on seeking out the people best equipped to give feedback.’

‘Useful feedback helps you align resources with goals. That tight calibration cuts waste, which is one of the key themes of Restacking.’

‘It’s possible to shift to a high-autonomy, high-alignment culture with the right support systems and incentives.’

Source

Dan Heath (2025). Reset: How to Change What’s Not Working

How To Become A Great Project Manager

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‘Successful project managers see their primary role as leading the project from living order to geometric order.’

‘The objective of the manager should be to become a practitioner by learning from practice and not by learning about practice.’

‘In a dynamic environment, formulation of objectives must be bound up with action in an interactive and continous process.’

‘To be successful in practicing responsive agility, a project manager must operate within an organizational culture that acknowledges the unavoidability of unexpected events.’

‘Managers who maintain a stationary position may be forced to make complex judgments with incomplete or misleading information.’

‘In order to prevent a major disruption, the project manager must be willing to initiate a change rather than simply respond to events.’

‘Managers in successful projects feel a total personal accountability for results.’

‘Taking initiative while consistently challenging the status quo is one of the key ingredients in developing leadership competence.’

‘Step away from your work for a moment to better understand it, learn from it, and then share what you learned with others.’

‘A world dominated by living order requires moving from a one-size-fits-all paradigm to tailoring the decisions to the context of the specific situation.‘

‘Successful project managers have a hedgehog’s focus on results and fox’s resourcefulness when challenging the status quo is necessary.’

Source

Alexander Laufer, Terry Little, Jeffrey Russell, and Bruce Maas (2018). Becoming a Project Leader: Blending Planning, Agility, Resilience, and Collaboration to Deliver Successful Projects