How Great Leaders Communicate

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Whether you are in a leadership position or not, if you want to win, connecting with other people is the only way to get there.

In her book Communicate Like a Leader: Connecting Stratrgically to Coach, Inspire, and Get things Done, Dianna Booher writes, ‘Effective communicators know that their body language and behavior trump their words.’

Strong communicators trade on trust. It’s their currency.’

‘Strategic thinkers use leading questions to advance a discussion and their cause.’

‘Nothing starts you on the road to recovering trust like admitting to your troops your lapse in judgment.’

Words are never the whole story.’

‘Getting upset boosts your blood pressure; laughing and a lighthearted culture boosts your productivity and your influence.’

‘With the pressures of leadership, you have a choice- to get upset or to get a laugh.’

‘Nothing makes leaders look more capable than handling tough questions with credibility and ease.’

Your document should not reflect everything you know about a subject. It should reflect everything you think significant.’

‘As with race cars, what’s ‘under the hood’ drives a meeting’s overall success.’

If you show up physically, be present mentally.

Source:

Dianna Booher (2017). Communicate Like a Leader: Connecting Strategically to Coach, Inspire, and Get Things Done

Blind Spots That Are Holding You Back

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If you want to get ahead in your life, you must question everything. Do not get too comfortable with what you already know.

To know more, to relearn what you already know, you must question everything.

Because, according to Danny Warshay, ‘Overfamiliarity can cause us to miss what in retrospect seems obvious.’

‘Our enthusiasm for solving problems can cause us to converge too early on a potential solution, rather than forming a portfolio of options.’

‘We rely too heavily on ‘Corporate Immune Systems,’ which reject not only actual threats but also valuable innovations that compete with existing ways of operating.’

‘We suffer from fixedness- a cognitive bias or a mental block against using something (e.g., an object, an idea, a service) in a new way- which often inhibits our ability to see solutions to a problem.’

‘In a creative process, we tend to add things, which often makes products more complicated, rather than substract things, which often yields simpler and better solutions.’

‘Our personal and organizational resistance to failure limits our ability to learn, iterate, and improve, and it reduces our ability to think big.’

‘To find and recruit team members, you may be tempted to mine your network of close contacts, yet you are better off tapping your weak ties more than your strong ones.’

‘Even in diverse teams, many focus on what they share in common, rather than leveraging the full range of diverse expertise and insight available.’

Source:

Danny Warshay (2022). See, Solve, Scale: How Anyone Can Turn an Unsolved Problem into a Breakthrough Success