Gratitude is not a strategy. It is a way of life. It is how you see the world around you. It is how you see yourself. It is how you do your work. It is how you treat people. It is how you face challenges. Above all, gratitude is a way of saying, ‘Life is great, no matter what!’
According to Adrian and Chester, ‘A lack of gratitude is a form of stupidity. It leaves on the table an enormously powerful tool not only to inspire people to reach their potential, but to actually better understand the true nature of their contributions.’
‘Developing genuine gratitude involves carefully observing what employees are doing, walking in their shoes, developing greater empathy, and sincerely trying to understand the challenges they face.’
‘Developing respect is about helping others grow and supporting people who make honest mistakes. It includes sharing the credit and absorbing blame when needed.’
‘When the right behaviors are in place, there is little time spent in fear.’
‘… gratitude provides clarity about whether the work they are doing is correct, valued by the boss or others, and making a significant contribution to the business.’
‘Expressing authentic gratitude is about much more than what a leader says, or even how she says it- it’s about why she says it.’
‘If employees are afraid of punitive actions, they are more likely to try to cover up problems.’
‘Leaders who develop empathy for others are great enablers of authentic gratitude.’
‘Creativity requires trust. Cultures of low trust, where managers react badly to failure, create too negative an environment for productivity and innovation to flow.’
‘Avoid the over-ask- especting too much from employees by asking for ideas that are out of their purview or asking too many questions at once.’
Source:
Adrian Gostick and Chester Elton (2020). Leading with Gratitude: Eight Leadership Practices for Extraordinary Business Results
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