How Great Leaders Energize People

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As a leader, your people are watching you. Don’t assume you know how they see you. You don’t. If you want to know, you have got to know them. You have got to meet them where they are.

In her book The Inspiration Code: How the Best Leaders Energize People Every Day, Kristi Hedges writes, ‘When you show how seriously you’re taking a conversation, it raises the importance for everyone else as well.’

Embracing uncertainty and saying ‘I don’t know’ invites outside thinking. It also shows courage.’

‘To truly connect with someone else, we need to send out a beaming and accurate light that allows them to see our intentions and motivations clearly.’

Your leadership story tells people what you’re all about.’

Communicating potential helps people access their strengths.’

‘When we highlight potential, we boost confidence.

‘If you know how to shift your listening, you can go into deep and inspirational listening mode whenever you choose to.’

‘We need to shift to curiosity when we want to learn, rather than just confirm what we already think.’

‘When we exude positive energy, people borrow from it, internalize it, and make it their own.’

The energy we convey sets the benchmark for what other people will be able to feel.’

‘When you connect to the emotional core of your message, you exhibit a mobilizing force.’

Source:

Kristi Hedges (2017). The Inspiration Code: How the Best Leaders Energize People Every Day

Peter Drucker’s Enduring Wisdom For Today’s Leaders

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If you want to gain more wisdom, put your knowledge to work.

Because ‘you cannot arrive at the right definition of results without significant input from your customers…’

A fundamental responsibility of leadership is to make sure that everybody knows the mission, understands it, lives it.’

‘Never subordinate the mission in order to get money.’

‘Our business is not to please everyone casually but to please our target customers deeply.’

Transformation requires moving people out of their old organizational boxes into flexible, fluid management systems.’

Leadership is a responsibility all members of the organization share, and it is circular.’

Concentration is building on success, strengthening what does work. The best rule is to put your efforts into your successes.’

‘If you have more than five goals, you have none.’

Planning does not substitute facts for judgment, nor science for leadership. It recognizes the importance of analysis, courage, experience, intuition-even hunch. It is responsibility rather than technique.’

Every interaction with a customer is now marketing. Marketing was once focused on the destination- and that destination was most likely a purchase. Marketing is now is about the customer journey, and customer expect you to be there to help them every step of the way- before, during, and after the purchase.’

Source:

Peter F, Drucker, Frances Hesselbein, and Joan Snyder Kuhl (2015). Peter Drucker’s Five Most Important Questions: Enduring Wisdom for Today’s Leaders