Change is a mindset
‘Change involves making sure people are changing behaviour, adopting new processes and systems, moving in the right direction and doing the right things.’
– Ian Coyne, Make Change Happen: Get to Grips with managing Change in Business
Change is a series of interacting parts of a puzzle
‘Change is a series of interacting parts of a puzzle, changing one part may move another. You need to have a plan, but you will see that there are ways to plan, measure and re-plan in a systematic way.’
– Ian Coyne, Make Change Happens: Get to Grips with Managing Change in Business
Change is about people
‘Change is about people. It’s about people moving from one place to another. From thinking one way to thinking another way. From following one process to following another.’
– Ian Coyne, Make Change Happen: Get to Grips with Managing in Business
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