10 Rare ‘Lessons From The World’s Most Successful Remote-Work Pioneers

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To thrive in a contemporary, digital context, you need to throw out almost everything you know about what makes an on-premise office tick.’

In a remote-first company, processes are created through a bottom-up approach: Everyone is empowered to change the bureaucracy, fostering an organic growth cycle that forces actions to abide by reality, with room for constant course correction and evolution.’

All communication lies on a continuum between fully synchronous and fully asynchronous. Knowing when to choose which mode is the key to growth and success.’

‘Every single person in the organization must have at least one metric that they report on weekly.’

Only vivid and spcific metrics have the power to set remote workers free to do what they do best. Counterintuitively, the more you measure, the more freedom you have.’

Metrics are crucial for self-management at the top. Achieving flow state requires taking stock of minute reporting so you and your company can focus on what’s important.’

Remote async work also puts its energy into running businesses rather than start-ups. What that means is that the accent is on service, sustainability, and hyper-growth, not giant exits.’

Multiple nationalities, multiple currencies, multiple time zones, and multiple cultures all on the same team is the new normal.’

Look for self-starters who exhibit qualities like introversion, critical thinking, trustworthiness, a strong outside support system, and egolessness.’

‘Hiring remote always means looking for the very closest custom-fit, no matter how specific. With an international array of options, count on finding the right person.’

Source

Liam Martin and Rob Rawson (2022). Running Remote: Master the Lessons from the World’s Most Successful Remote-Work Pioneers

‘How Leaders Turn Difficult Conversations Into Breakthroughs’

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When they trust your intentions, your direct observations and questions will have the desired impact.’

Your openness, caring, and curiosity make it possible for a different truth, belief, or understanding to emerge.’

‘Presence allows you to have an awareness of what is occuring in yourself, in the person you are with, and in the space between you.’

If you are truly there to help a person think, you must let her thoughts have a mind of their own. Remain open and curious to what will unfold.’

‘When the person’s view of reality makes a distinct shift, have the person articulate what he or she now believes to be true.’

Try to keep your head, heart, and gut open and balanced while you listen. When you feel uncomfortable, however, speak and listen more deeply from your gut. When you feel impatient or begin to judge the person, focus on reopening your heart.’

Honor a person’s silence with your own. The mind is at work.’

Formulate your questions based on what the other person tells you, what you sense he or she is leaving out, and what you sense is triggering his emotions and driving his behavior.’

‘Remember, you aren’t there to fix her, convince her, or make her wrong. Do not slip into evaluating what should be true and real.’

To put a closure on the conversation, end by asking if he needs further support and how he would like to follow up with you.’

Source

Marcia Reynolds (2014). The Discomfort Zone: How Leaders Turn Difficult Conversations Into Breakthroughs