Tag: Success

Juran On Quality By Design

by Bright Osadiaye, posted in Improve Academy, Innovation Management, Management, Workplace Learning

‘There should be no vagueness on the question of ‘Deployment to Whom?’

Chronic wastes are reduced through the quality improvement process.’

‘Creation of new wastes is reduced through revision of the quality planning process.’

‘The design for process control should provide the operating forces with the means for corrective action.’

‘A state of self-control consists of:

Knowing what the target performance is

Knowing what the actual performance is

Having the means for changing performance in the event of noncomformance

‘Product conformance decisions should ideally be made by the opperating forces at the lowest levels of organization.’

‘Proof of human controllability is best provided by demonstration.’

‘The question ‘Who is responsible for quality?’ is inherently unanswerable.’

‘One way to break out of the adversary relationship with suppliers is to experiment.’

‘All processes exhibit variability.’

‘Quality goals should be based on process capabilities rather than on prior process performance.’

‘Inadvertent human errors can be reduced through errorproofing.’

‘Product development requires not only functional expertise; it also requires use of a body of quality-related know-how -the quality disciplines.’

‘Goals should be written out. This discipline helps to assure that goals are understandable.’

‘Customers’ needs are a moving target.’

‘Who is responsible for quality?’

Source:

J.M. Juran (1992). Juran on Quality by Design: The New Steps for Planning Quality into Goods and Services

Ron Roberts On How To Be A Great Leader

by Bright Osadiaye, posted in Improve Academy, Innovation Management, Leadership, Management, Workplace Learning

To lead other people, you must first lead yourself. Because real leadership starts with you.

‘Great leaders humbly admit their flaws and dig them up as they would dig up weeds about to take root.’

‘Great leaders strive to become more conscious of what motivates and drives them and what determines how they relates to others.’

‘Great leaders work to remain conscious of the influence of the invisible unseen ego.’

‘To be a great leader, you must develop your ability to think in an Other-Centric manner which constantly balances your needs with those of others.’

‘Great leaders see things in an open, clear, nonjudgmental manner, looking carefully at many sides of a decision or argument- a prerequisite for making good decisions.’

‘When you judge others, you will always either lower other people’s value or elevate your own.’

‘To help defensive colleagues communicate better, get them to own projections of the way they think things should be and then to accept reality as it is.’

‘Great leaders are patient at the right time and prudently impatient in moderation when the need and timing are right.’

‘Great leaders achieve results by staying calm under pressure.’

‘Great leaders let things unfold naturally, and they leverage the power of patience to achieve sustained success.’

‘Only when leaders take steps to unlock the system that locks in much of the leaders’ behavior can the leaders themselves begin to change.’

‘Everyone wants to feel important. When you help others feel important, the unimportant stuff either dissipates or falls into perspective.’

‘Inaction by leaders leads to system breakdowns. Ongoing interaction and acceptance of reality lead to process improvement and flowing systems.’

‘How much resistance is there in your organization?’

Source:

Ron Roberts (2012). The Well-Balanced Leader: Interactive Learning Techniques to Help You Master The 9 Simple Behaviors of Outstanding Leadership