When it comes to growth, small things matter. Don’t ignore them. Take them seriously.
That is what great organizations do. If you don’t want to be left behind, then get out there and get the little things done.
Remember, according to William C. Taylor, ‘Everything we do either helps or hurts the brand. Everything. If a sign is crooked, if one of our people doesn’t smile, if we don’t maintain a sense of energy, then we are hurting the message.’
‘The most successful organizations are no longer the ones that offer the best deals. They’re the ones that champion the most original ideas, and do things other organizations can’t or won’t do.’
‘What your competitors won’t do may surprise you. Don’t let worries about imitation limit your enthusiasm for innovation.’
‘Leaders who aspire to do great things can’t lose sight of the small things that make such a huge impression inside and outside the organization.’
‘For companies and brands that aspire to do something extraordinary, what you believe has become as important as what you sell.’
‘In most industries, it is not easy to be average. But we choose to be extraordinary. And it is a choice. The world will not demand it of you.’
‘Expertise is powerful … until it gets in the way of innovation. In a world being remade before our eyes, leaders who make a big difference are the ones who challenge the logic of their field- and of their own success.’
‘The most creative leaders are smart yet naive, playful but disciplined, humble, and proud.’
‘You’re only as young as the new things you do, the number of ‘firsts’ in your days and weeks.’
‘Organizations that perform at a high level for a long time don’t just think differently from everyone else, they care more than everyone else. In an era of big ideas and disruptive technology, simple acts of connection and compassion take on outsized importance.’
‘In a world being reshaped by technology, what so many of us crave are small gestures of kindness that remind us of what it means to be human.’
‘You can’t be exceptional in the marketplace unless you create something exceptional in the workplace.’
‘Organizations that make the most dramatic progress are the ones that invite ordinary people to make extraordinary contributions, and whose leaders are as humble as they are hungry.’
‘Run your business like you own it. When you trust people to solve problems and make decisions, and then let them go, that’s when the magic happens.’
‘The organizations that inspire the deepest sense of commitment are the ones whose members receive a fair share of the value they help to create.’
‘We ask everyone to give their best every day. But that only works if there’s a mind-set that all of us are in the same game.’
Source
William C. Taylor (2016). Simply Brilliant: How Great Organizations Do Ordinary Things In Extraordinary Ways!
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