Lance H. K. Secretan On Creating Organizations That Inspire The Soul

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My takeaways:

‘Organizations are not the things listed in their balance sheet; they are the brains, motivations, knowledge, character, and emotions of all the humans behind the balance sheet. To work together effectively, to enjoy each other and therefore our work, we must relate with each other beyond our phony facades.’

‘The environment tells the truth directly to the soul, regardless of what the personalities are saying.’

‘Winning the respect, trust, affection, friendship, and loyalty of others, especially customers, suppliers, employees, and even ‘competitors,’ is the path to soulful profitability.’

‘If the leaders of an organization don’t trust and respect their own people enough to share information about the organization upon which they depend for their livelihood, why would those people treat their leaders any differently?’

‘All work is sacred and all work is soulwork.’

‘Without information and decision-making authority, what other work will knowledge workers do in the information age?’

‘The personality seeks to enhance the ego, and gaining power over others is the way the personality measure success. … Those who seek positions of power, rather than leadership, frequently consolidate their authority by increasing their control over others. Only when the soul is invited to share the responsibility of leadership does an invisible code of trust, love, and respect replace the edicts, policies, and rules of the mechanical organization.’

‘An excess of negative energy in an organization results in atrophy of the soul, caused by the external demand for the soul’s positive energy.’

‘The organization, and the souls within it, are constantly releasing and absorbing energy and amplifying the positive or negative energy fields in the system.’

‘Negative energy creates a negative field, which translates into a deterioration of the soul as well as the personality.’

‘Leaders who listen to the needs of their customers and suppliers and meet these needs, and employees who constantly refresh their skills will survive and grow.’

‘Creating opportunities for learning individuals leads to the development of the learning organization, and this, in turn, leads to a critically important learning goal- the learning society.’

Source

Lance H. K. Secretan (1996). Reclaiming Higher Ground: Creating Organizations That Inspire the Soul

How To Do Agile Right

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‘Agile teams believe that customer feedback is better than management hunches for determining which innovation efforts are most important and how best to adapt them.’

‘Agile teams do not use sprints to make people work harder or faster. They use sprints to get faster feedback real customers (external and internal) about what those customers truly value.’

‘Creating an agile enterprise requires balancing and integrating operations with innovation.’

‘The best way to manage the transition to an agile enterprise is to manage it like any other agile team.’

‘Effective agile programs adapt to empirical feedback about inputs, activities, outputs, outcomes, and purposes. Few organizations currently have sufficient data to assess their present level of agility or their progress in improving it.’

‘Teams in an agile enterprise must make decisions quickly. Agile leadership teams can support quick decision making by being inclusive, overcommunicating, coaching, and building learning loops.’

‘Contrary to the popular myth, planning is an essential part of agile. Planning, budgeting, and reviewing must work together in frequent, adaptive cycles.’

‘Continuously revisit your talent strategy, recognizing that while you will need some new talent, most of the people in your organization are already there.’

‘Persistent, cross-functional agile teams are the best ways to improve business processes and technology. As teams gain experience and trust with operators, their development capabilities increase and adoption rates accelerate.’

‘Pace yourself to create pull and build momentum. The sequenced plan needs to include all the elements of the operating model- accountabilities and decision rights, management system, leadership and culture, talent practices, and the like.’

Source

Darrell Rigby, Sarah Elk, and Steve Berez (2020). Doing Agile Right: Transformation Without Chaos