Leading An Effective Multigenerational Workforce

Photo by Andrea Piacquadio on Pexels.com

Analyze your team or organization to understand which generations are represented or underrepresented and how your generation mix compares to the U.S. labor force overall. This will help you to determine which elements of your organization to consider remixing first.’

‘Empathize. Learn about the experiences of other generations in order to understand what values and expectations they bring to the workplace.’

Assume the best intentions. Give members of the other generations the benefit of the doubt when they make decision or take action you disagree with. This leads to more understanding and effectiveness all around.’

Be more transparent. Since the internet and social media have leveled the playing field when it comes to access to information, leaders have no choice but to be more transparent and democratic with their knowledge.’

Challenge your recruiting ‘musts’ by rethinking the characteristics and qualifications of talent you have historically recruited for certain positions.’

Take a look at whether you possess any ageist views or expectations that are getting in the way of effectively managing age or experience and help employees understand why you hold certain expectations.’

‘Generational differences are most acutely experienced around communication issues. Companies that teach diverse colleagues how to communicate more effectively with one another will have a tremendous advantage.’

‘The best way to communicate one-on-one and ensure your messages are heard and understood is to become a communication chameleon. Ask your key shareholders how they prefer to communicate and share your preferences with the people you lead.’

‘Many companies fail to appreciate the importance of onboarding, but this is a critical moment to begin retaining employees of all generations. Help people feel welcome, informed, connected, and valuable from their first day on the job.’

‘To provide the most effective training to a multigenerational workforce, experiment with multifaceted, hybrid options. Consider online and off-line courses, various lengths of training offerings, individual coaching, educational games and quizzes, bite-sized- videos, rotational assignments, and more.’

Source:

Lindsey Pollack (2019). Remix: How to Lead and Succeed in the Multigenerational Workplace

Leading Your Imperfect Self

Photo by Anna Tarazevich on Pexels.com

‘You can’t go against your image of yourself and what you think is right without feeling bad. It’s counter to your purpose- the picture you have of yourself as an ethical person.’

Your own image of yourself is your inner self. It hurts when you go against it. If you want to achieve success, take care of your inner self.

‘If as a leader you can give up being right and learn to apologize for your mistakes, your organization will be a better place for people to work.’

It takes courage to apologize for anything, small or big. But if you can do it, your people will do anything for you. Because it shows that you care about them, that you respect them as human beings.

‘Today’s leaders must relearn the value of a smile or they will be unable to fire up the ability of their people to find real enjoyment in their work. So start thinking smiles until you become a smile millionaire.’

Happy people attract other happy people. People are more likely to perform well when they are with a happy manager than when they are with an unhappy manager. If your people are not happy, maybe they are not happy with the way you are leading them. Don’t assume, ask them.

‘Work is something you have to do; play is something you choose to do.’

‘To avoid the rat race and stay on course, we must honor our inner selves. The only way to do that is to seek out times of solitude when we can be alone with the voice that says, ‘You are loved and valuable person.’

Successful people honor their inner selves. They listen. Unsuccessful people don’t honor their inner selves. Guess what? If you don’t listen to your inner self, you will never know who you are. And if you do not know who you are, the world will give you something that belongs to someone else.

‘Be your own best friend and believe in yourself. Don’t wait for someone to do it for you.’

When it comes to your success, you have got to start the game. Because leadership starts with you. If you can lead yourself, you can lead other people.

Test the power of listening for yourself by taking the time to listen and focus on others.’

The best way to know what your people are going through, what they are not telling you, is to listen to them.

‘If you want to know why your people are not performing well, step up to the mirror and take a peek.’

Don’t send your people off on their own with no experience and then punish them when they make mistakes. Establish boundaries that will free them to make decisions, take initiatives, act like owners, and stay on track.’

When your people make mistakes, let them know that they have just created more learning opportunities for themselves.

When you judge someone, it impairs your ability to see him or her clearly.’

If you don’t want other people to judge you, then why are you doing it?

When a learner makes a mistake, be sure that he or she knows immediately that the behavior was incorrect. Place the blame on yourself by saying, Sorry, I didn’t make it clear.’

Do you have the courage to say, ‘I am sorry?’ If you do, you are a true leader. Congratulations!!!!

When you know what you stand for, you can turn around on a dime and have five cents change.’

Do you know what you stand for? If you don’t know what you stand for, you won’t be able to lead yourself to greatness.

Source:

Ken Blanchard (1999). The Heart of a Leader: Insights on the Art of Influence