Jay H. Heyman On How To Create Marketing Messages That Actually Get Results

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My SUPER takeaways:

‘Spending forever trying to turn something good into something flawless will almost certainly never get you anywhere.’

‘Knowing who you are lets you understand what you want to communicate; it does not tell you how to communicate. That’s where the idea part comes in.’

‘You need a brief basic summation of what your product/service is, to be used as a strategic direction for the marketing ideas you will be creating.’

‘The more single-minded and unique the strategy, the more likely the ideas you generate will be compelling, persuasive, and unique.’

‘Looking at your audience in various ways will help you define your target: It is not the quantity of people you communicate to, it is the quality.’

‘Pulling back from something outlandish is easier than trying to convince yourself that the dull idea that has appeared in front of you is worthy of pursuing.’

‘The fewer the words you can use to convey your idea, the better. Brevity is the soul of many a good idea. Your aim is to pique the reader’s interest, not bring it to an end.’

‘Avoid safe, familiar, lackluster words. If you think you have heard it before, you have.’

‘When you are about to produce your good idea you will have doubts and misgivings.’

‘When you come up with your good ideas, do not dilly or dally. Circumstances may suddenly change, rendering your good idea worthless.’

Source

Jay H. Heyman (2008). All You Need is a Good Idea!: How to Create Marketing Messages that Actually Get Results

Nancy Bleeke On Conversations That Sell

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‘Prepare for conversation success. Make the time to identify the objective of your conversation and how you will make the conversation about Them, not you or your solution. Proper preparation for the conversation ensures it is value-filled for you and Them. Your gains are efficiency, consistency, and closed sales.’

‘Identify your own Tribal Type first. Acknowledge how you prefer to work and communicate. This awareness will allow you to adjust as necessary from your normal actions when dealing with other types.’

‘Remain flexible with your approach in each conversation. Don’t judge or box in your contacts. The environment and the person’s experiences in the previous twenty minutes will impact their behavior and communication in your conversation. Every time you are in contact with someone, observe their communication customs and adapt.’

‘Pay attention to the clues people send you about their customs. Pace and word choice are easy to spot and make your initial adjustments easy.’

‘Every time you are in contact with someone, observe their communication customs and adapt.’

‘Appreciate the uniqueness of each person. Some may be more challenging for you to sell and collaborate with than others. Strive to provide value in each of your contacts.’

‘Your conversation success starts with you. Mentally prepare to engage with your buyer before picking up the phone or walking through the door.’

‘Research the person, company, and the industry to ensure your conversation will be relevant and value-focused throughout.’

‘When buyers say they have time but hurry up, or that they have just a minute, use the little time you have with them to reschedule a better time.‘

‘Look for the unspoken messages and the intent, emotions, and motivates by paying attention to their body language and the environment.’

‘Pay attention to your listening habits. Determine if they are effective and, if not, set a goal to make incremental changes to listen more.’

‘Acknowledge the buyer’s objection, ask for clarification, and then Answer appropriately.’

‘Stay current with the technology tools available to you for managing your sales activities and buyers. Then use what you have.’

‘Take action! Find something every day (or at least weekly) that moves you forward.’

‘Celebrate your progress and final destination. Don’t just wait for the final end result; enjoy the progress points along the way.’

Source

Nancy Bleeke (2013). Conversations That Sell: Collaborate with Buyers and Make Every Conversation Count