‘Pursuing any human activity first requires believing that we and our lives are important.’
‘People feel valued when they’re fully seen, heard, and understood. People experience adding value when they see the unique difference they make and feel’
‘When someone feels valued, they develop the self-beliefs needed to add value. The more people add value, the more they feel valued because they see how their contributions affect others.’
‘Seeing someone is acknowledging them and paying attention to the details, ebbs, and flows of their lives and work, while offering actions to show them you’re paying attention.’
‘Hearing someone means demonstrating a genuine interest in the meaning and feeling behind their words and inviting their experiences, perspectives, and feedback within a climate of psychological safety.’
‘Cultivate a climate of psychological safety, and make social rules that create norms for interpersonal interactions to uphold it. Make space for people to ’empty the bucket’ and discuss hidden problems.’
‘Know, name, and nurture people’s unique gifts. Everyone has four unique gifts: strengths, purpose, perspective, and wisdom.’
‘Ensure people know a task’s significance to others when assigning it, as well as its necessity for accomplishing a bigger goal and how they can use their unique strengths when completing it.’
‘Remind people of the significance of their absence. Provide real-world examples that show how they’re integral, use data to demonstrate the difference they make, or facilitate an impact analysis to help them visualize how they and their work are essential.’
‘Set the right intention. Ensure that efforts are to show people how they matter are directed primarily to enrich someone else’s life and work experience, not to simply compel productivity. Good work is by-product of mattering.’
Source:
Zach Mercurio (2025). The Power of Mattering: How Leaders Can Create a Culture of significance
You must be logged in to post a comment.