
As a manager, if you want to get things done, don’t forget why you are leading other people.
Because leading other people is not easy. It is tough. But if you really like to do it, you can do it.
‘Don’t,’ according to Bill Catlette and Richard Hadden, ‘allow yourself to become distracted by the bogus assumptions that are often put before us, particularly those advocating kinder and gentler standards (or no standards at all)…’
‘Hire for fit and not just talent. Make sure the ‘fit’ requirements are relevant to business success, but then stick with them, no matter what.’
‘Hire people who truly want to take responsibility for their work; then get out of their way.’
‘Far too few employees know what the company does, where it’s going, what it stands for, what it believes in, and where they fit in.’
‘Committed employees are the only ones capable of delivering the kind of quality and service needed to compete and win.’
‘Caring is an attitude, not a program. It has nothing whatsoever to do with sentiment, emotions, or ‘being nice.’
‘Perks, benefits, and amenities don’t begin to tell the whole story of what makes a great workplace.’
‘If you care about your people, you tell them the truth- period.’
‘People need to hear bad news directly from the person who made the decision, rather than read it in a report, in an email, on Facebook, or in a tweet. And they deserve to hear it as early as possible.’
‘If you care about your people, you’re there when times are tough.‘
‘Don’t expect your employees to pay for your mistakes.’
Source
Bill Catlette and Richard Hadden (2012). Contented Cows Still Give Better Milk: The Truth about Employee Engagement and Your Bottom Line

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