If you want to gain more wisdom, put your knowledge to work.
Because ‘you cannot arrive at the right definition of results without significant input from your customers…’
‘A fundamental responsibility of leadership is to make sure that everybody knows the mission, understands it, lives it.’
‘Never subordinate the mission in order to get money.’
‘Our business is not to please everyone casually but to please our target customers deeply.’
‘Transformation requires moving people out of their old organizational boxes into flexible, fluid management systems.’
‘Leadership is a responsibility all members of the organization share, and it is circular.’
‘Concentration is building on success, strengthening what does work. The best rule is to put your efforts into your successes.’
‘If you have more than five goals, you have none.’
‘Planning does not substitute facts for judgment, nor science for leadership. It recognizes the importance of analysis, courage, experience, intuition-even hunch. It is responsibility rather than technique.’
‘Every interaction with a customer is now marketing. Marketing was once focused on the destination- and that destination was most likely a purchase. Marketing is now is about the customer journey, and customer expect you to be there to help them every step of the way- before, during, and after the purchase.’
Source:
Peter F, Drucker, Frances Hesselbein, and Joan Snyder Kuhl (2015). Peter Drucker’s Five Most Important Questions: Enduring Wisdom for Today’s Leaders
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