10 Rare ‘Lessons From The World’s Most Successful Remote-Work Pioneers

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To thrive in a contemporary, digital context, you need to throw out almost everything you know about what makes an on-premise office tick.’

In a remote-first company, processes are created through a bottom-up approach: Everyone is empowered to change the bureaucracy, fostering an organic growth cycle that forces actions to abide by reality, with room for constant course correction and evolution.’

All communication lies on a continuum between fully synchronous and fully asynchronous. Knowing when to choose which mode is the key to growth and success.’

‘Every single person in the organization must have at least one metric that they report on weekly.’

Only vivid and spcific metrics have the power to set remote workers free to do what they do best. Counterintuitively, the more you measure, the more freedom you have.’

Metrics are crucial for self-management at the top. Achieving flow state requires taking stock of minute reporting so you and your company can focus on what’s important.’

Remote async work also puts its energy into running businesses rather than start-ups. What that means is that the accent is on service, sustainability, and hyper-growth, not giant exits.’

Multiple nationalities, multiple currencies, multiple time zones, and multiple cultures all on the same team is the new normal.’

Look for self-starters who exhibit qualities like introversion, critical thinking, trustworthiness, a strong outside support system, and egolessness.’

‘Hiring remote always means looking for the very closest custom-fit, no matter how specific. With an international array of options, count on finding the right person.’

Source

Liam Martin and Rob Rawson (2022). Running Remote: Master the Lessons from the World’s Most Successful Remote-Work Pioneers

How To Manage Remote Employees

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‘Virtual meetings occur both one-on-one and in teams. … this new virtual intimacy may encourage conversations that wouldn’t normally happen in a workplace. Leaders must be aware that certain topics they discuss in one-on-one meetings will not be appropriate to bring up in full-team meetings, and that employees expect a certain amount of confidentiality from their leaders when they discuss subjects that they do not want exposed.’- Takako Hirata

Remove any mechanisms at work that monitor whether an employee is online or working. Trust is something that should be assumed to be there, and each time the team meets or surpasses expectations, that trust is built upon. Employers violates their employees’ trust when they use software that tracks their screens or keyboards.’– Takako Hirata

‘Recognition is one of the strongest motivators at work and helps ensure that leaders and employees are paying attention to their colleagues’ results and execution.’– Takako Hirata

Encourage team members to communicate and make informal connections when managers and other leaders are not present.’– Takako Hirata

‘Encourage flexibility and emphasize the importance of taking breaks.’- Takako Hirata

‘Encourage socialization among peers.’- Takako Hirata

Build a virtual office culture to help employees feel supported.’- Takako Hirata