‘The Truth About Employee Engagement’

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As a manager, if you want to get things done, don’t forget why you are leading other people.

Because leading other people is not easy. It is tough. But if you really like to do it, you can do it.

‘Don’t,’ according to Bill Catlette and Richard Hadden, ‘allow yourself to become distracted by the bogus assumptions that are often put before us, particularly those advocating kinder and gentler standards (or no standards at all)…’

Hire for fit and not just talent. Make sure the ‘fit’ requirements are relevant to business success, but then stick with them, no matter what.’

‘Hire people who truly want to take responsibility for their work; then get out of their way.’

Far too few employees know what the company does, where it’s going, what it stands for, what it believes in, and where they fit in.’

Committed employees are the only ones capable of delivering the kind of quality and service needed to compete and win.’

‘Caring is an attitude, not a program. It has nothing whatsoever to do with sentiment, emotions, or ‘being nice.’

Perks, benefits, and amenities don’t begin to tell the whole story of what makes a great workplace.’

‘If you care about your people, you tell them the truth- period.’

People need to hear bad news directly from the person who made the decision, rather than read it in a report, in an email, on Facebook, or in a tweet. And they deserve to hear it as early as possible.’

‘If you care about your people, you’re there when times are tough.

‘Don’t expect your employees to pay for your mistakes.’

Source

Bill Catlette and Richard Hadden (2012). Contented Cows Still Give Better Milk: The Truth about Employee Engagement and Your Bottom Line

10 Rare ‘Lessons From The World’s Most Successful Remote-Work Pioneers

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To thrive in a contemporary, digital context, you need to throw out almost everything you know about what makes an on-premise office tick.’

In a remote-first company, processes are created through a bottom-up approach: Everyone is empowered to change the bureaucracy, fostering an organic growth cycle that forces actions to abide by reality, with room for constant course correction and evolution.’

All communication lies on a continuum between fully synchronous and fully asynchronous. Knowing when to choose which mode is the key to growth and success.’

‘Every single person in the organization must have at least one metric that they report on weekly.’

Only vivid and spcific metrics have the power to set remote workers free to do what they do best. Counterintuitively, the more you measure, the more freedom you have.’

Metrics are crucial for self-management at the top. Achieving flow state requires taking stock of minute reporting so you and your company can focus on what’s important.’

Remote async work also puts its energy into running businesses rather than start-ups. What that means is that the accent is on service, sustainability, and hyper-growth, not giant exits.’

Multiple nationalities, multiple currencies, multiple time zones, and multiple cultures all on the same team is the new normal.’

Look for self-starters who exhibit qualities like introversion, critical thinking, trustworthiness, a strong outside support system, and egolessness.’

‘Hiring remote always means looking for the very closest custom-fit, no matter how specific. With an international array of options, count on finding the right person.’

Source

Liam Martin and Rob Rawson (2022). Running Remote: Master the Lessons from the World’s Most Successful Remote-Work Pioneers