‘How To Spot Inflection Points In Business Before They Happen’

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Snow melts from the edges. The changes that are going to fundamentally influence the future of your business are brewing on the periphery. To avoid being taken by surprise by an inflection point, you need to be exposed to what is happening at the edges.’

An inflection point happens when a 10X change alters the basic assumptions upon which a business is built.’

Start defining your arena by asking which pool of resources- typically revenues- your business currently relies on. What other players might be trying to grap those same resources, even if they don’t make or offer products and services similar to yours.’

Practices that displease or even enrage customers can create an opening for a disruptive player to come into your markets and cause customers to defect.’

Even when you see an inflection point on the horizon, it can take a lot longer than you think for it to actually arrive.’

Creating a plan for fast learning is something successful serial entrepreneurs do almost by instinct.’

‘Good ideas are … important, but the initial ideas that innovators pursue are seldom the ones that make it to market.’

We tend to imbue CEOs and senior leaders with supernatural powers when they succeed and with damning deficiencies when they fail.’

Internal friction and competition can undermine even the correct response to changing times. Managing politics is a key task for any would-be change agent.’

Big changes are often signaled by seemingly small and incremental shifts that nonetheless release a constraint in an existing model, opening it up to an inflection point.’

Source

Rita McGrath (2019). Seeing Around Corners: How to Spot Inflection Points in Business Before they Happen

Creating A High-Performance Culture

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‘Our job is to develop healthy employees who bring energy to work. That’s the only way the corporation can survive.’

They don’t need more money. They need more love, kindness, and respect.

‘… a new vision for built environments as places that increase and protect the health of those who occupy them every day.’

When you take care of them, when you see them as human beings, they will take care of your environment.

‘The real war is leadership engagement. It is fought to win the hearts and minds of employees.’

If you don’t care about your environment, your people won’t care. If you want them to care, you care first.

‘Workplace that is easy to use understand, navigate, and use sends a definite message, ‘We value and want to support your role in our organization.’

People want to be appreciated. They want you to see them. If you can do that, your culture will take care of itself.

‘Leaders have to care, and they can’t care for people they don’t know.’

If you want your people to follow you, to bring their best selves to work, you must get to know them. Not for what they can do for you, but for who they are.

‘We have the opportunity to restore human dignity through good work.’

As a leader, your number one job is to take care of your people. It is to make them feel better about themselves. It is not to bring them down, but to lift them up.

‘If someone’s environment is going to drammatically impact their health, productivity, and retention- that is where I would focus.’

Yes, you are right. Because health is everything. If you don’t have it, the rest doesn’t really matter.

‘Delivering a healthy building and one that transforms your culture and business may sound daunting, but is very achievable, increasingly necessary, and suprisingly economical.’

You don’t transform your building by adding more things. You transform your building by creating a positive environment.

‘You are far better using the top strengths to develop alternate strategies than trying to improve a strength low on the list.’

Success happens when you are not trying to be who you are not. Failure happens when you are trying to be who are not.

‘Healthy cultures adapt, bounce back, learn, let go, cooperate across departments, serve one another, and add value to the whole. Conversely, unhealthy cultures are sclerotic, prescriptive, political, and rigidly infallible.’

A healthy culture doesn’t happen by accident. It is the work of a great leader, a leader who wants others to learn better, work better, and live better.

Source:

Rex Miller, Phillip Williams, and Dr. Michael O’Neill (2018). The Healthy Workplace Hudge: How Healthy People, Culture, and Buildings Lead to High Performance