How To Become A Great Manager

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‘You must turn your vision into their reality.’- Gary P. Latham

Appeal to the heart to make the vision a reality.’- Gary P. Latham

Actively encourage dissent to prevent groupthink.’- Gary P. Latham

‘A goal that is too high is a warning sign that the person who set it is not truly committed to attaining it.’- Gary P. Latham

‘The absence of complaints is one of the surest signs of a failing relationship.’- Gary P. Latham

‘You need to sell your organization’s values to your people.‘- Gary P. Latham

Emphasize that errors lead to learning successes, not performance failures.’- Gary P. Latham

Give people the training and resources they need and then turn them loose.’- Gary P. Latham

Teach your team to believe they can succeed.’- Gary P. Latham

‘The behaviors you appraise should be critical to strategy execution.’- Gary P. Latham

Don’t seek input from subordinates unless you intend to take feedback seriously.’- Gary P. Latham

How To Change The Way You Manage People

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‘One of the laws of change: As soon as you try something new, you’ll get resistance.’- Michael Bungay Stanier

‘Ask one question at a time. Just one question at a time.’- Michael Bungay Stanier

‘Call them forward to learn, improve, and grow, rather than to just get something sorted out.’- Michael Bungay Stanier

‘And what else?’ is the quickest and easiest way to uncover and create new possibilities.‘- Michael Bungay Stanier

Focus on the real problem, not the first problem.’- Michael Bungay Stanier

‘Stick to questions starting with ‘what.’– Michael Bungay Stanier

‘If you’re not trying to fix things, you don’t need the backstory.’- Michael Bungay Stanier

Get comfortable with silence.‘- Michael Bungay Stanier

‘Saying yes more slowly means being willing to stay curious before committing.‘- Michael Bungay Stanier

‘Your job is to create the space for those learning moments.’- Michael Bungay Stanier

‘Use every channel to ask a question.‘- Michael Bungay Stanier