‘Work Together Anywhere’

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For a remote team to succeed, its manager must both believe that remote teams can succeed and trust that each member will come through as expected.’

Give remote workers the opportunity to earn your trust by demonstrating their reliability.’

There is no single formula for successful remote working. Each person, each company, will need to experiment to find what proves to be most productive.’

‘Offering the remote option allows employers to retain and attract the talent they need to remain competitive; this benefit can be essential when a project calls for specific expertise.’

Embracing the remote option calls for shifting from a mind set of hours-oriented working to results-oriented or ROWE.’

‘Remember that ideal hires are often proactive communicators who are sufficiently tech-savvy and passionate about the work.’

Ensure quick and easy access to the tools and information needed to do one’s job efficiently.’

Arrange for teams to meet in person regularly– ideally quarterly or more than often.’

Maintain an open line of communication with each team member. Check in often to ensure everyone has what he or she needs.’

Explore various ways to regularly express thanks for each individual’s contribution. Praise effort rather than ability.’

Source

Lisette Sutherland and K. Janene-Nelson (2020). Work Together Anywhere: A Handbook on Working Remotely-Successfully- for Individuals, Teams and Managers

‘Stronger Through Adversity’

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Crises activate leaders to address seemingly endless organizational threats and opportunities. Unfortunately, leaders can become so absorbed in crisis management that they neglect their well-being.’

Self-care is fundamental to self-leadership, and self-leadership is fundamental to leading others.’

Seeking input and assistance can serve to break through a leader’s sense of isolation.’

By establishing constructive leadership alliances and leveraging them within or across industries, you are likely to garner support, share data, offer analyses, contribute ideas, and think deeper.’

‘The job of a leader, in crisis and calm, is to offer team members tools and support that enables them to take action whenever and wherever possible.’

In crises, leaders are well-served to increase informal listening … to assess the status, fears, attitudes, and behaviors of those they serve.’

‘Listening is the heart of leadership.’

Leaders typically respond to crises by sharing information that provides a more comprehensive picture of evolving circumstances, even if some of what they share might be alarming.’

‘Despite pressure to have all the answers, no leader can live up to that expectation or offer gurantees in an environment of unrelenting change.’

Crisis communication should be purposeful, well-timed, congruent, and relevant to the intended audience.’

‘In times of crisis, leaders have to be especially careful with the words they choose and respect the power of their communication.’

Source

Joseph A. Michelli (2021). Stronger Through Adversity: World-Class Leaders Share Pandemic-Tested Lessons on Thriving During the Toughest Challenges