‘Most organizations exploit only a fraction of the knowledge, experience, and intellectual capital that is available to them. But the healthy ones tap into almost all of it.’
‘At the heart of vulnerability lies the willingness of people to abandon their pride and their fear, to sacrifice their egos for the collective good of the team.’
‘When there is trust, conflict becomes nothing but the pursuit of truth, and attempt to find the best possible answer.’
‘If an organization is tolerant of everything, it stands for nothing.’
‘When leadership team members avoid discomfort among themselves, they only transfer it in far greater quantities to larger groups of people throughout the organization they’re supposed to be serving.’
‘Peer-to-peer accountability is the primary and most effective source of accountability on a leadership team.’
‘No matter how good a leadership team feels about itself, and how noble its mission might be, if the organization it leads rarely achieves its goals, then, by definition, it’s simply not a good team.’
‘Teams that lead healthy organizations come to terms with the difficult but critical requirement that its members must put the needs of the higher team ahead of the needs of their departments.’
‘More than getting the right answer, it’s often more important to simply have an answer– one that is directionally correct and around which all team members can commit.’
‘Employees in every organization, and at every level, need to know that at the heart of what they do lies something grand and aspirational.’
‘An organization’s strategy is nothing more than the collection of intentional decisions a company makes to give itself the best chance to thrive and differentiate from competitors.’
Source
Patrick Lencioni (2012). The Advantage: Why Organizational Health Trumps Everything Else in Business
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