‘Creating Business Solutions Through Collaborative Strategy’

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‘One person’s strategy is another’s tactics. The unnecessasy and fruitless war of what is tactics or strategy or execution must end.’

A strategic direction absolutely needs to be solid for a company to achieve success. But that’s not enough. Yet, it is often treated as if it were all things ‘strategy’ and everything else ‘execution.’ Then all failures is blamed on execution.’

‘Having a great strategic direction or idea without a prepared set of people who ‘get it’ is effectively the same as having a bad idea.’

‘Outward signs (titles, affiliations) don’t measure the choices we’ve made for how to be at work, nor do they indicate value created.’

It’s certainly better to look dumb and learn than to keep quiet and stay uninformed. It’s called the courage to learn.

When the ‘why’ is unknown, decisions can seem arbitrary and self-serving. When the ‘why’ is known, it raises everyone’s ability to align subdecisions.’

The ultimate goal isn’t to win once, but rather to win over and over again.’

‘Most people don’t see how conflict can serve business. They think appeasing everyone creates peace, but that just waters down solutions. It is our ability to work through tension that resolves issues and creates new solutions.’

‘For strategy to work, it has to meet the needs of the people who must support it.’

‘There is no such thing as ‘the right answer.’ There is something that is best for you, given your problem and particular set of circumstances. Envision that.’

Source

Nilofer Merchant (2010). The New How: Creating Business Solutions Through Collaborative Strategy

When ‘Courage Goes To Work’

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‘The safer people feel, the more risks they are likely to take. People extend themselves when the consequences for doing so are forgiving.’

‘The best way to find places to TRY Courage is to look for things that people are complaining about and then take actions to remove the complaints.’

‘TRY, TRY Courage forges ahead, relentlessly and tenaciously, despite setbacks.’

‘Trust Courage involves taking risks on other people and accepting that you might get harmed in the process.’

‘Building TRUST Courage Involves releasing control to others, giving them a voice, and sharing vulnerabilties.’

TELL Courage is the courage of ‘voice.’ It involves having independently formed opinions, telling the truth, and being accountable for your own mistakes.’

‘Admitting you are wrong and saying you’re sorry are forms of TELL Courage.’

‘Courageous conversations are designed to help teams confront and address- in a sober and adult way- issues that are getting in the way of superior performance.’

‘Courage takes its fullest and noblest form when it is shaped and tempered by intelligence, discipline, focus, and morality.’

‘Courageous Conversations involve a mature give and take.’

‘What kind of role model will you be?’

Bll Treasurer (2019). Courage Goes to Work: How to Build Backbones, Boost Performance, & Get Results