How To Change The Way You Manage People

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‘One of the laws of change: As soon as you try something new, you’ll get resistance.’- Michael Bungay Stanier

‘Ask one question at a time. Just one question at a time.’- Michael Bungay Stanier

‘Call them forward to learn, improve, and grow, rather than to just get something sorted out.’- Michael Bungay Stanier

‘And what else?’ is the quickest and easiest way to uncover and create new possibilities.‘- Michael Bungay Stanier

Focus on the real problem, not the first problem.’- Michael Bungay Stanier

‘Stick to questions starting with ‘what.’– Michael Bungay Stanier

‘If you’re not trying to fix things, you don’t need the backstory.’- Michael Bungay Stanier

Get comfortable with silence.‘- Michael Bungay Stanier

‘Saying yes more slowly means being willing to stay curious before committing.‘- Michael Bungay Stanier

‘Your job is to create the space for those learning moments.’- Michael Bungay Stanier

‘Use every channel to ask a question.‘- Michael Bungay Stanier