How To Become A Great Manager

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Managing other people is not about control. It is not about telling them what to do. Managing other people is about love. If you do not love people, you can’t work with them.

Love means you care. Love says, ‘I see you. I am with you.’ The question is, ‘Are you a great change manager? Do you care about your people? Are you in the game for yourself? Or are you in it for others?

According to Scott Miller, ‘One of your key assignments is to help change feel participatory for your team.’

‘As effective as your first communication might have been, your team will need time to process and understand the change.’

‘Information and action are the antidotes to fear.’

‘… Communicate comprehensively and constantly.

‘Communicating change simply, clearly, and with respect for the concerns and experience of your direct reports is key to kicking off a change initiative in a positive way.’

‘Don’t make your direct reports guess your motivations for requesting feedback.’

‘Leaders provide feedback to help people see what they are not seeing.’

‘When a leader delegates and gets back a poor result, it is usually the leader’s responsibility.’

‘Great leaders plan goals with their teams rather than for them, and delegate tasks without abandoning or micromanaging. They shift from telling team members what to do, to aligning their work to greater purposes and supporting their efforts.’

‘Because you’re a leader, you’re noticed. Every time you communicate, every time you open your mouth, you create culture.’

Source:

Scott Miller, Todd Davis and Victoria Roos Olsson (2019). Everyone Deserves a Great Manager: The 6 Critical Practices for Leading a Team

Art Markman On Leadership

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‘Learn to think both strategically and operationally.’- Art Markman

‘Good leaders teach their supervisees how to do tasks; you cannot delegate tasks otherwise.’- Art Markman

‘There is what you say, what you do, and what you reward, and people notice those in reverse order. When people don’t do what you ask them to, it’s probably because of a misalignment between what’s being said, what people are doing, and what’s being rewraded.’- Art Markman

‘Punish negligence, not failure.’- Art Markman

‘Learn to say yes and to say no, and when you say no, understand your reasons.’- Art Markman

‘Communicate often with the people you lead, even if you have to tell them that the future is uncertain.’– Art Markman

‘Work on your public speaking skills. Practice a lot. Don’t worry too much about bad talks.

‘Develop a personal ethos that you can bring to your leadership.’- Art Markman

‘Recognize that procedures may lead to outcomes that don’t reflect your ideals.’- Art Markman